47 pages • 1 hour read
Jon RonsonA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
Deindividuation is the term used by social theorists to describe the way that masses of people act in concert and lose their free will. In such situations, people may feel less accountable for their actions and more inclined to engage in behaviors that they might typically avoid, such as violence, due to a perceived sense of anonymity within the group. Ronson describes it as the contemporary term for 19th-century French doctor Gustave Le Bon’s crowd theory or, colloquially, “group madness” (87). While there is limited scientific basis for this concept, as Ronson illustrates, it comes up frequently in pop psychology for enabling behavior such as online trolling and public shaming. Notably, the concept appears in Adria Richards’s blog post describing her reasoning as to why Hank and his friend felt comfortable making sexually charged jokes in the crowd at a conference (109).
S&M is an abbreviation for sadomasochism, a form of sexual role play that involves enacting a consensual exchange of power dynamics and the experience of pleasure or pain between partners. A sadist derives sexual pleasure from inflicting pain on another while a masochist derives sexual pleasure from experiencing pain. S&M encompasses a wide range of activities, from bondage and discipline to dominance and submission, often involving the use of various tools or implements. Participants in S&M relationships may take on dominant (the one in control) or submissive (the one relinquishing control) roles, and the activities are guided by established boundaries and safe words to ensure the well-being and consent of all parties involved. S&M is a subset of BDSM, which stands for bondage, discipline, dominance, submission, sadism, and masochism. Ronson discusses S&M as a situation in which shame is not destructive.
Schadenfreude is a German word that means feeling of deriving joy (freude), satisfaction, or pleasure from someone else’s misfortune (schaden) or humiliation. This feeling especially arises when individuals take joy in witnessing the downfall, failure, or pain of someone they envy, resent, or dislike. Schadenfreude can manifest in various situations, from gossiping to piling onto online criticism about someone. Ronson identifies schadenfreude as one of the dominant emotions that leads people to derive pleasure from witnessing or participating in public shaming, even when the person being shamed is not a public figure.
Shame is a painful emotion characterized by a profound sense of personal failure or inadequacy that arises when individuals feel they have violated societal norms, personal values, or expectations. Feeling shame can lead to a sense of worthlessness and self-criticism because it relates to one’s sense of self-worth and identity. In turn, this can lead to difficulties with mental health and self-esteem. It can also be used as a verb to describe the act of humiliating someone for their actions.
Online public shaming can significantly damage the recipient’s personal and professional reputation and may even cause them to lose their careers. In some cases, shame is used to enforce conformity to societal norms and values, as in the case of Lindsey Stone, whose reputation manager told her to stick to bland, uncontroversial topics when using social media. Ronson describes shame as one of the most powerful toxic emotions.
Twitter, rebranded as X in 2023, is an American social media platform where most users are limited to 280 characters per tweet, or post. Twitter was founded in 2006 by technology entrepreneurs Jack Dorsey, Evan Williams, and Biz Stone and software developer Noah Glass. Twitter (X) is now owned by business mogul and investor Elon Musk. While Twitter serves as a valuable tool for communication, networking, and disseminating news, it has also gained notoriety for its role in facilitating public shaming.
Public shaming on Twitter involves the rapid dissemination of negative or embarrassing information about individuals, often for behavior deemed socially unacceptable. The brevity of tweets and the platform’s ability to reach a vast audience quickly make shaming incidents quickly go viral and can lead to doxing, or the publishing of an individual’s private information online as a form of protest or revenge. In some cases, public shaming and doxing on Twitter have led to significant personal and professional consequences for the targets. In So You’ve Been Publicly Shamed, Ronson often uses Twitter as shorthand for social media more generally.
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